Returns & Exchanges

At Afends, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day return window for all full-priced items. Whether you need a different size or a store credit, our streamlined portal makes the process simple and eco-friendly.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Choose Your Resolution

  Select whether you would like an exchange for a different size, a store credit with an added bonus, or a refund to your original payment method.

• 3.
  Pack and Label

  Print your prepaid shipping label and securely pack your items in their original compostable packaging, ensuring all tags remain attached.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking number handy while our team prepares to process your request.